Agent's Guide to working with us
At Ibiliti, our allegiance to the goals of Professional Insurance Advisors is reflected in our concurrent operations, elevated understanding and collaborative approach.
Simplify Your Workflow
Commission Protocol
- Swift commission payment for collected premiums within the same month.
- Invoicing, processing, and scheduling commission payments for the 20th of each month, with statements dispatched by the 25th.
- Commission calculations are based on invoiced amounts, with adjustments made for credit amendments in the subsequent month.
- Implementation of measures for version management to maintain standards and syncing financial transactions to policy schedules.
Statement and Account Management
- Easy access to commission statements via our policy management system for convenience.
- Timely notifications and proactive procedures in place for unpaid premiums and debit order issues to maintain the integrity of policies.
Coverage initiation and Policy processing
- Coverage begins upon online acceptance after meeting subjectivity requirements.
- Cover is temporarily held pending finalisation of premiums, requiring written confirmation from authorised representatives.
- Pro rata adjustments are processed together with new premiums to facilitate a seamless policy implementation process.
Policy Acceptance Responsibilities
- Verify that the insured has completed and signed all essential documentation.
- Submit timely policy documentation to Ibiliti promptly for new policies.
- Maintain accurate records of insured-requested changes or cancellations in accordance with the FAIS Act General Code of Conduct.
Premium Invoicing and Recovery
- Premiums are invoiced upfront with payment due within the same month.
- If a policy is cancelled due to non-payment, commission amounts will be recovered from the Agency. Emphasis is placed on financial responsibility and transparency.
Quotation Process
- Submit quotations meeting minimum criteria to the underwriting department via our online system or email.
- Provide comprehensive risk descriptions, policy numbers, insured details, loss history, and relevant documentation to facilitate accurate quoting.
- Quotations are valid for 30 days, subject to Ibiliti Policy Wording terms and conditions.
Standard Terms and Conditions for Business Acceptance
At Ibiliti, our unwavering dedication to excellence shines through in the following standard terms and conditions for business acceptance.
Quotation Validity
Quotation Acceptance
Condition of Average
Theft Cover Requirement
Information Disclosure
Claims History Impact
Final Terms Provision
Risk Acceptance Process
Survey Requirement
By embracing these comprehensive standard terms and conditions, Ibiliti ensures a principled business acceptance process, cultivating trust, reliability, and client-centric solutions in alignment with our brand’s ethos.
Enhance Your Client Service
New Business Acceptance Process
Coverage Provision
Quotation Acceptance
Temporary Cover
Pro Rata Adjustments
Payment Adjustments
Emergency Situations
Cover Extension
Responsibilities Upon Acceptance
Guided Completion
Digital Acknowledgment
Key Responsibilities
Through these meticulously outlined procedures and guidelines, Ibiliti ensures a high standard of abidance, efficiency, and professionalism in the acceptance of new business risks. Advisors partnering with Ibiliti can anticipate a meticulous and efficient workflow, underpinned by transparency, accuracy, and strict adherence to insurance regulations for a seamless and mutually beneficial alliance.