Agent Service Pledge
At Ibiliti, we deeply value the important role of Insurance Advisors.
Our dedication to our partner alliance is evident in our steadfast support and unwavering devotion, exemplified by the following service commitment
Understanding Your Needs
We are invested and interested in understanding your unique needs to reveal opportunities that drive your business forward.
Professional Excellence
Our team maintains a standard of professional excellence, awareness, empathy and competence, equipped with industry expertise and knowledge to support your goals.
Prompt and Reliable Support
Committed, timely and responsive assistance, with guaranteed feedback and extensive educational materials.
Swift Processing
For quotes and amendments, we commit to a swift two-hour response time for online entries with no survey required. Email inquiries receive a response within 24 hours.
Sustainable Pricing
Our pricing strategy synchronises affordability, sustainability, stability, service delivery value and quality to mindfully ensure growth and success.
Flexible Options
We ensure flexibility to cater for the unique needs of policyholders whilst simultaneously maintaining a uniform policy, pliable for choosing the cover most suitable.
Credibility and Ethics
We commit ourselves accountable to the highest standards of credibility and ethical conduct and abidance to regulatory standards.
Proactive Portfolio Planning
Access real-time portfolio information and planning tools to actively monitor the results and performance of your portfolio to make informed choices.
